Careers

 

Valley Communities Credit Union seeks positive, outgoing, service-oriented individuals to join our team. Our difference is in the way we serve our members. Our mission is to build lifelong relationships one member at a time; providing sound financial products and services. Part of building those relationships is going the extra mile to make sure we are meeting our members’ financial needs.

With branches in Marshfield, Mosinee, Stevens Point, Wisconsin Rapids and Wausau, we are committed to serve the communities we work and live in. We define ourselves by our mission, vision and core values. They drive every decision we make and are what make us one of the strongest, well-capitalized open charter credit unions in Central Wisconsin.

If you are interested in being part of a team that is guided by the principle of building lifelong relationships in the work you do, please print and fill out an employment application. You may drop this application off at any of our six locations.

Current Opportunities

Part-Time Teller Position-Marshfield

We are announcing an opening for a Part-Time Teller position reporting to the Teller Supervisor and based in the Marshfield office.

Responsible for establishing and maintaining effective, professional business relations with members by performing a wide variety of customer service and clerical duties related to teller duties. Assists members and answers or appropriately refers questions and assist with any additional tasks that would be needed of the credit union.

This is an excellent role for a person with experience in our industry, or an industry with a strong emphasis on customer service. We are a highly member focused credit union.
 

The successful applicant will be able to:
• Demonstrate warm welcoming communication skills.
• Have knowledge of customer service.
• Maintains privacy of member account information.
• Maintain the Valley Communities Credit Union brand identity.


Hours will be ranging 25-30 hours per week. Training hours will increase based on the availability and transaction history of the credit union. Rotating Saturdays from 8am-12:45pm are a must. This position will increase in hours when covering for vacations, sick, or additional coverage.


If you or someone you know brings this background, or have additional questions about this opportunity, we are encouraging all applicants to send their resume and a cover letter to Amber Clark at amberc@vccuwi.com.

Part-Time Teller Position-Wisconsin Rapids

We are announcing an opening for a Part-Time Teller reporting to the Teller Supervisor and based in the Wisconsin Rapid’s Office.
 

Responsible for establishing and maintaining effective, professional business relations with members by performing a wide variety of customer service and clerical duties related to teller duties. Assists members and answers or appropriately refers questions.


This is an excellent role for a person with experience in our industry, or an industry with a strong emphasis on customer service. We are a highly member focused credit union. This position would be needed during the hours of operation for the credit union. On average, working 25-30 hours per week with rotating weekends. Flexibility is a must with this role.
 

The successful applicant will be able to:
• Demonstrate warm welcoming communication skills.
• Have knowledge of customer service.
• Maintains privacy of member account information.
• Maintain the Valley Community Credit Union brand identity.
 

If you or someone you know brings this background, or have additional questions about this opportunity, we are encouraging all applicants to send their resume and a cover letter to Amber Clark at amberc@vccuwi.com.
 

Electronic Services Representative
Status: Full Time Role (40 hours/week)
 

As the Electronic Services representative, within Valley Communities Credit Union, you will be responsible for a variety of tasks including but not limiting to:
• Providing general support processing for check and ACH processing
• Deposit collection return processing
• Assisting with branch capture balancing and file transmission
• Processing adjustments to accounts and loans
• Check imaging review, correction and file creation
• Assisting with balancing exceptions on payrolls
• Processing bill pay requests and collection services
• Researching and resolving member transactional problems
• Providing problem resolution and direction to other departments
• Posting, balancing and maintain daily work with proper documentation
• Effective oral and written communication skills
• Scanning electronic services forms and documents
• Assist with any other duties as required.
•  ACH Processing
•  Draft Overdraft Processing
•  Debit Card Exception Processing
•  Month End Reconciliations
•  Wire Transfer Processing and Audit
•  Debit Card Risk Assessment
•  Employee Galaxy Setup and Unlocking
•  Overdraft Protection-courtesy pay
•  ACH General Ledger Entries
•  Reconcile ACH Balances daily

This position summary is intended to cover the most significant aspects of the position. There may be additional responsibilities assigned beyond those stated in this position summary. The company reserves the right to modify the role, responsibilities, requirements and position status as compliance regulations or business needs dictate.

Knowledge, Skills and Abilities
• Thorough knowledge of PC, internet, excel spreadsheets, Microsoft word, and other office equipment operations
• Basic knowledge of financial services, credit union industry regulations, terminology, and procedures
• Basic processing knowledge of checks, ACH, and bill pay
• Ability to work successfully in a high volume, technically demanding job
• Ability to understand the implications of credit union laws and procedures and apply them.
• Ability to work independently, be self- motivated and resourceful
• Accurately calculate interest and dividends
• Communicate effectively both verbally and in writing
• Ability to establish and maintain effective working relationships with a diverse group of people

If you or someone you know brings this background, or have additional questions about this opportunity, we are encouraging all applicants to send their resume and a cover letter to Amber Clark at amberc@vccuwi.com.