Careers

 

Valley Communities Credit Union seeks positive, outgoing, service-oriented individuals to join our team. Our difference is in the way we serve our members. Our mission is to build lifelong relationships one member at a time; providing sound financial products and services. Part of building those relationships is going the extra mile to make sure we are meeting our members’ financial needs.

With branches in Marshfield, Mosinee, Stevens Point, Wisconsin Rapids and Wausau, we are committed to serve the communities we work and live in. We define ourselves by our mission, vision and core values. They drive every decision we make and are what make us one of the strongest, well-capitalized open charter credit unions in Central Wisconsin.

If you are interested in being part of a team that is guided by the principle of building lifelong relationships in the work you do, please print and fill out an employment application. You may drop this application off at any of our six locations.

Current Opportunities


Full Time Teller- Wisconsin Rapids Office

We are announcing an opening for a Full-Time Teller reporting to the Teller Supervisor and based in the Wisconsin Rapids office.


Responsible for establishing and maintaining effective, professional business relations with members by performing a wide variety of customer service and clerical duties related to teller duties. Assists members and answers or appropriately refers questions.


This is an excellent role for a person with experience in our industry, or an industry with a strong emphasis on customer service. We are a highly member focused credit union.


The hours of this position vary from 7:45am-5:15pm or 6:15pm on Fridays. Rotating Saturday schedule is also a must for the position as the branch hours are open from 9:00am-12:00pm.


The successful applicant will be able to:
• Demonstrate warm welcoming communication skills.
• Have knowledge of customer service.
• Maintains privacy of member account information.
• Maintain the Valley Community Credit Union brand identity.


If you or someone you know brings this background, or have additional questions about this opportunity, we are encouraging all applicants to send their resume and a cover letter to Amber Clark at amberc@vccuwi.com. Consistent with our rich history, we will continue to identify and place talented people into roles that best fit their background and strength areas.

 

Part Time/Student Teller- Mosinee Office

We are announcing an opening for a Part-Time Teller reporting to the Teller Supervisor and based in the Mosinee office.


Responsible for establishing and maintaining effective, professional business relations with members by performing a wide variety of customer service and clerical duties related to teller duties. Assists members and answers or appropriately refers questions.


This is an excellent role for a person with experience in our industry, or an industry with a strong emphasis on customer service. We are a highly member focused credit union.


The hours of this position vary from 7:45am-5:15pm or 6:15pm on Fridays. Rotating Saturday schedule is also a must for the position as the branch hours are open from 9:00am-12:00pm. On average 25 hours per week, some additional hours added when needed.


The successful applicant will be able to:
• Demonstrate warm welcoming communication skills.
• Have knowledge of customer service.
• Maintains privacy of member account information.
• Maintain the Valley Community Credit Union brand identity.


If you or someone you know brings this background, or have additional questions about this opportunity, we are encouraging all applicants to send their resume and a cover letter to Amber Clark at amberc@vccuwi.com. Consistent with our rich history, we will continue to identify and place talented people into roles that best fit their background and strength areas.

 

Branch Manager- Wisconsin Rapids Office

We are announcing an opening for a full-time Branch Manager reporting to the Chief Operations Officer based in the Wisconsin Rapids Office. The primary function of this position is to assist VCCU in achieving its Mission by Building lifelong relationship one member at a time, providing sound financial products and services. The Branch Manager must provide outstanding services to all members and identify and find solutions for their financial needs to better their financial lives’. The person in this role is responsible for branch growth and profitability through business development within the community.
This location requires a person capable of expanding its geographical reach through relationship driven business development. The person in this role is expected and responsible for branch growth and profitability through business development within the community, with an emphasis in the Wisconsin Rapids and surrounding communities.
Responsibilities:
• Accountable for financial performance, member satisfaction, branch policies and procedures. Ensures branch adheres to internal control requirements.
• Provided leadership, direction and coaching staff on a regular basis to guide them to higher performance and productivity, encourage employees to actively cross sell credit union products and services.
• Assist in establishing branch and individual sales goals and participate in Credit Union incentives and business development.
• Maintain a regular schedule for business development by attending local events, such as but not limited to: involvement in The Wisconsin Credit Union League, Credit Union Chapter, Chamber of Commerce, and other local community events.
• Participates in the community to help grow awareness and brand recognition of VCCU, by building and maintaining relationships with local businesses.
• Making outbound telephone calls to acquire additional member business and enhance service quality.
• Monitors quality of service for members, and ensure employees are maximizing opportunities to sell products.

Implement and maintain branch security measures, periodic reviews of cash levels, security procedures, and regular inspections of branch facility; alarms, vault, security codes, keys, safety and making sure equipment works.
• Hold staff meetings to discuss: areas needing improvement, goal status, changes in procedures, new developments, and to present general information when needed.
• If necessary, may need to fill in for the various positions within the branch.
Education and/or experience
• Minimum of an associate degree in business management or related field preferred
• 3-5 years of previous experience in banking, lending, or a financial institution is preferred
• 3-5 years of management experience in a financial setting preferred
Knowledge, skills, and abilities
• Candidate must have excellent leadership skills and the ability to motivate others.
• Ability to establish priorities, set goals and meet deadlines in an accurate and efficient manner.
• Strong relationship management skills, well developed analytical and problem solving skills, strong sales skills, negotiating and influencing skills, excellent communication and presentation skills.
• Ability to deal calmly and professionally with diverse personalities and cultures at various levels within and outside of the organization.
• Ability to communicate with others inside and/or outside the organization, generally regarding routine matters for the purpose of giving and obtaining information, as well as advising or referring.
• Ability to exercise the highest level of discretion (internally and externally) with confidential matters.


If you or someone you know brings this background, or have additional questions about this opportunity, we are encouraging all qualified applicants to send their resume and a cover letter, to amberc@vccuwi.com.

Part Time Teller- Stevens Point Office

We are announcing an opening for a Part-Time Teller reporting to the Teller Supervisor and based in the Stevens Point office.


Responsible for establishing and maintaining effective, professional business relations with members by performing a wide variety of customer service and clerical duties related to teller duties. Assists members and answers or appropriately refers questions.


This is an excellent role for a person with experience in our industry, or an industry with a strong emphasis on customer service. We are a highly member focused credit union.


The hours of this position vary from 7:45am-5:15pm or 6:15pm on Fridays. Rotating Saturday schedule is also a must for the position as the branch hours are open from 8:45am-12:15pm. On average 25 hours per week, some additional hours added when needed.


The successful applicant will be able to:
• Demonstrate warm welcoming communication skills.
• Have knowledge of customer service.
• Maintains privacy of member account information.
• Maintain the Valley Community Credit Union brand identity.


If you or someone you know brings this background, or have additional questions about this opportunity, we are encouraging all applicants to send their resume and a cover letter to Amber Clark at amberc@vccuwi.com. Consistent with our rich history, we will continue to identify and place talented people into roles that best fit their background and strength areas.