News & Newsletters

What's New

VCCU System Upgrade

This update is designed to equip Valley Communities Credit Union with the ability to provide you with a more comprehensive banking experience. We are introducing new features that have been highly requested and enhancing the tools we provide to ensure your financial future is secure. This update is not just about new tools; it’s about empowering you to have more control over your finances. Learn more about the system upgrade in the Summer 2024 Newsletter.

Important dates to remember for the system upgrade

July 20^thLast day to download account and transaction history and save prior eStatements.

July 26^th No new bill payments can be added until after August 6^th.

July 29^thNo PIN changes on debit cards after this date until after August 6^th.

July 31^stOnline and mobile banking will be turned off at 4:00 p.m. and will remain offline until August 6th, when the new app goes live and our online banking returns.

August 1^st- 5^thAll branches will be closed while the system update takes place. ATM and Debit cards will remain active, allowing you to access your funds.

August 6^thBranches reopen for full member service.

New Features Coming with the System Upgrade

Refreshed mobile and online banking platforms.
Remote check deposit.
Messaging with the Credit Union in online banking or on the app.
New online applications for accounts and loans.
Improved system stability and increased security.
And much more

Online and Mobile Banking

Our online and mobile platforms will be brand new and have a refreshed look. They will offer more intuitive features to help you manage your accounts.

IMPORTANT: On August 6^th, all members will need to re-enroll as new online and mobile banking users. Please use the information of the primary on the account. You can enroll for the first time on either the online banking site or the new mobile app.

The mobile app will not be an update but rather a full rebuild, so all past users will need to delete our old app starting July 31^st and download the new app from either the Apple or Google app store.

Have questions about the upcoming system upgrade? Click here to be taken to our FAQ page.

Enhanced ATM Security

VCCU ATMs will soon be chip-enabled for your added security. To use, simply follow the instructions on the signs posted on the ATMs at all of our locations. Questions? Talk to one of our helpful staff members.

Kasasa^®Rewards You!

What is Kasasa? It's free checking that rewards you. It's also an awesome savings account, Free Kasasa Saver®, and a top-notch protection plan. It's all here at Valley Communities Credit Union! Call or click on the links to learn how we can reward you!
Kasasa Cash®
Kasasa Cash Back®
Kasasa Protect®.
Kasasa Saver®

Excellent Choice Credit Union Recipient

Check out what mysmallbank.com said about VCCU:

"With their almost perfect customer review score with the Better Business Bureau, high customer standards, and positive employee reviews, we are giving Valley Communities Credit Unions the designation of Excellent choice, Credit Union. So if you're looking for a great community-based credit union and you live or plan to live in the areas Valley Communities Credit Union serves, this could be a great financial institution for you."

Read full article here

Newsletters

Read about special offers and announcements in our Membership Matters quarterly newsletter.