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Valley Communities Credit Union seeks positive, outgoing, service-oriented individuals to join our team. Our difference is in the way we serve our members. Our mission is to build lifelong relationships one member at a time; providing sound financial products and services. Part of building those relationships is going the extra mile to make sure we are meeting our members’ financial needs. 

With branches in Marshfield, Mosinee, Stevens Point and Wisconsin Rapids, we are committed to serve the communities we work and live in. We define ourselves by our mission, vision, and core values. They drive every decision we make and are what make us one of the strongest, well-capitalized open charter credit unions in Central Wisconsin.

If you are interested in being part of a team that is guided by the principle of building lifelong relationships in the work you do, please print and fill out an employment application. You may drop this application off at any of our five locations. 

Current Opportunities

Kronenewetter Office 

No positions open at this time

Marshfield Office

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No positions open at this time

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Mosinee Office

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Member Service Representative

Job Description: We are announcing an opening for a full-time Member Service Representative (MSR) reporting to the Branch Manager in the Mosinee Office. 

Summary: The primary function of this position is to assist VCCU in achieving its Mission by Building lifelong relationships one member at a time, providing sound financial products and services.The MSR must provide outstanding services to all members and identify and find solutions for their financial needs to better their financial lives’.

Status: Full Time. The hours required for this position will be 40 hours, some weeks will increase based on the needs of the branch and its member loans. Credit Union Hours of Operation range from 7:45am-5:15pm Monday-Thursday, 7:45am-6:15pm on Fridays, and rotating Saturday schedules based on the needs of the branch.

Duties to include (not limited to):

The person in this role is responsible for branch growth and profitability through business development within the community. This location requires a person capable of expanding its geographical reach through relationship driven business development. The person in this role is expected and responsible for branch growth and profitability through business development within the community, with an emphasis in the Mosinee and surrounding communities.

Essential Functions and Basic Duties:
• Product knowledge of all member services in order to open and maintain new member accounts.
Be able to effectively respond to inquiries regarding member service on all Credit Union related product and services.
Accountable for financial performance, member satisfaction, branch goals, policies and procedures.
Responsible for reaching product sale goals. 
Ability to work independently and as a team member while using direction and providing sound judgment in problem solving abilities.
Making outbound telephone calls to acquire additional member business and enhance service quality.
Maintain a regular schedule for business development by attending local events, such as but not limited to: involvement in The Wisconsin Credit Union League, Credit Union Chapter, Chamber of Commerce, and other local community events.
• Participate in the community to help grow awareness and brand recognition of VCCU, by building and maintaining relationships with local businesses.
• Maintain and develop a credit union professional reputation and privacy with member account information.
• Ensures that work area is clean, secure, and well maintained.
• Assist Branch Manager as needed.
• If necessary, may need to fill in for various positions within the branch.

Qualifications:
• 3-5 years of member service experience preferred
Highly sales oriented
Ability to build relationships and rapport with others
Time management and organizational skills

Conclusion: A Valley Communities Credit Union Member Service Representative will exemplify the high standards that have come to be associated with VCCU. Consistent with our rich history, we will continue to identify and place talented people into roles that best fit their background and strength areas.

If you or someone you know brings this background, or have additional questions about this opportunity, we are encouraging all applicants to send their resume and a cover letter to Nicole Krautkramer at [email protected].

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Full-Time Teller

Job Description: We are announcing an opening for a Full-Time Teller reporting to the Teller Supervisor located in the Mosinee Office.

Responsible for establishing and maintaining effective, professional business relations with members by performing a wide variety of customer service and clerical task related to teller duties. Assists members and answers or appropriately refers questions.

This is an excellent role for a person with experience in our industry, or an industry with a strong emphasis on customer service. We are a highly member focused credit union.

Status: Full Time. The hours required for this position will be 40 hours, some weeks will increase based on the needs of the branch and its members. This person must have flexibility and be available during the hours of operation of the credit union 7:45am-5:15pm Monday-Wednesday, 7:45am-5:45pm Thursday and 7:45am-6:15pm on Fridays with a rotating Saturday schedule.

The successful applicant will be able to:

  • Demonstrate warm welcoming communication skills.
  • Have knowledge of customer service.
  • Maintains privacy of member account information.
  • Maintain the Valley Communities Credit Union brand identity.

Conclusion: Consistent with our rich history, we will continue to identify and place talented people into roles that best fit their background and strength areas.

If you or someone you know brings this background, or have additional questions about this opportunity, we are encouraging all applicants to send their resume and a cover letter to Nicole Krautkramer at [email protected].

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Stevens Point Office

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Part-Time Teller

Job Description: We are announcing an opening for a Part-Time Teller reporting to the Teller Supervisor located in the Stevens Point Office.

Responsible for establishing and maintaining effective, professional business relations with members by performing a wide variety of customer service and clerical task related to teller duties. Assists members and answers or appropriately refers questions.

This is an excellent role for a person with experience in our industry, or an industry with a strong emphasis on customer service. We are a highly member focused credit union.

Status: This position will be part time averaging 20-30 hours per week, with some increase to those hours depending on the needs of the credit union branches and vacation schedules. This person must have great flexibility and be available during the hours of operation of the credit union 7:45am-5:15pm Monday-Wednesday, 7:45am-5:45pm Thursday and 7:45am-6:15pm on Fridays with a rotating Saturday schedule.

The successful applicant will be able to:

  • Demonstrate warm welcoming communication skills.
  • Have knowledge of customer service.
  • Maintains privacy of member account information.
  • Maintain the Valley Communities Credit Union brand identity.

Conclusion: Consistent with our rich history, we will continue to identify and place talented people into roles that best fit their background and strength areas.

If you or someone you know brings this background, or have additional questions about this opportunity, we are encouraging all applicants to send their resume and a cover letter to Nicole Krautkramer at [email protected].

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Wisconsin Rapids Office

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Consumer Loan Officer/MSR

Job Description: We are announcing an opening for a full-time Consumer Loan Officer/MSR reporting to the Branch Manager in the Wisconsin Rapids Office. 

Summary: The primary function of this position is to assist VCCU in achieving its Mission by Building lifelong relationships one member at a time, providing sound financial products and services.The Consumer Loan Officer/MSR must provide outstanding services to all members and identify and find solutions for their financial needs to better their financial lives’.

Status: Full Time. The hours required for this position will be 40 hours, some weeks will increase based on the needs of the branch and its member loans. Credit Union Hours of Operation range from 7:45am-5:15pm Monday-Thursday, 7:45am-6:15pm on Fridays, and rotating Saturday schedules based on the needs of the branch.

Duties to include (not limited to):

The person in this role is responsible for branch growth and profitability through business development within the community. This location requires a person capable of expanding its geographical reach through relationship driven business development. The person in this role is expected and responsible for branch growth and profitability through business development within the community, with an emphasis in the Mosinee and surrounding communities.

Essential Functions and Basic Duties:
• Product knowledge of all member services in order to open and maintain new member accounts.
Be able to effectively respond to inquiries regarding member service and consumer lending on all Credit Union related product and services.
Accountable for financial performance, member satisfaction, branch goals, policies and procedures.
Responsible for reaching loan growth and product sale goals in consumer lending.
Ensure that each loan is processed accurately by making sure that each one is properly documented, closed and disbursed.
Ability to work independently and as a team member while using direction and providing sound judgment in problem solving abilities.
Making outbound telephone calls to acquire additional member business and enhance service quality.
Maintain a regular schedule for business development by attending local events, such as but not limited to: involvement in The Wisconsin Credit Union League, Credit Union Chapter, Chamber of Commerce, and other local community events.
• Participates in the community to help grow awareness and brand recognition of VCCU, by building and maintaining relationships with local businesses.
• Maintain and develop a credit union professional reputation and privacy with member account information.
• Ensures that work area is clean, secure, and well maintained.
• NMLS # to be acquired if not already possessed.
• Assist Branch Manager in working delinquent loans.
• Refer mortgage loans to Branch Manager.
• If necessary, may need to fill in for various positions within the branch.

Qualifications:
• 3-5 years of member service and consumer lending experience preferred
Highly sales oriented
Ability to build relationships and rapport with others
Time management and organizational skills

Conclusion: A Valley Communities Credit Union Consumer Loan Officer/MSR will exemplify the high standards that have come to be associated with VCCU. Consistent with our rich history, we will continue to identify and place talented people into roles that best fit their background and strength areas.

If you or someone you know brings this background, or have additional questions about this opportunity, we are encouraging all applicants to send their resume and a cover letter to Nicole Krautkramer at [email protected].

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Part-Time Teller

Job Description: We are announcing an opening for a Part-Time Teller reporting to the Teller Supervisor located in the Wisconsin Rapids Office.

Responsible for establishing and maintaining effective, professional business relations with members by performing a wide variety of customer service and clerical task related to teller duties. Assists members and answers or appropriately refers questions.

This is an excellent role for a person with experience in our industry, or an industry with a strong emphasis on customer service. We are a highly member focused credit union.

Status: This position will be part time averaging 20-30 hours per week, with some increase to those hours depending on the needs of the credit union branches and vacation schedules. This person must have great flexibility and be available during the hours of operation of the credit union 7:45am-5:15pm Monday-Wednesday, 7:45am-5:45pm Thursday and 7:45am-6:15pm on Fridays with a rotating Saturday schedule.

The successful applicant will be able to:

  • Demonstrate warm welcoming communication skills.
  • Have knowledge of customer service.
  • Maintains privacy of member account information.
  • Maintain the Valley Communities Credit Union brand identity.

Conclusion: Consistent with our rich history, we will continue to identify and place talented people into roles that best fit their background and strength areas.

If you or someone you know brings this background, or have additional questions about this opportunity, we are encouraging all applicants to send their resume and a cover letter to Nicole Krautkramer at [email protected].

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Corporate Office

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No positions open at this time

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